Environment & Noise
Robin Hood Airport is committed to building long term relationships with the communities living and working in and around Doncaster. The airport plays an active role in local initiatives by working in partnership and supporting these communities.
Noise
Robin Hood Airport acknowledges that noise remains the impact of greatest concern for local residents to Robin Hood Airport. Robin Hood Airport have developed a Public Noise Complaints procedure as approved by the Local Planning Authority to handle, monitor, investigate and report each complaint lodged by members of the public.
Lodging a Complaint
There is a 24 hour answering service to lodge a complaint:
01302 623623 or, write to:
Environment Co-ordinator
Robin Hood Airport
Heyford House
First Avenue
Doncaster DN9 3RH
environment@robinhoodairport.com
Investigation
All complaints will be immediately logged by the airport company onto a standard proforma and once the data has been gathered, the Environment Co-ordinator will examine what was happening with regard to:
- The Airfield
- The flying operations on the date of the complaint
- The weather conditions and
- Examination of the output form the Noise Monitoring and Track Keeping System
Reporting
- The Environment Co-ordinator will respond to the complainant in writing as soon as practical and within one month of the initial complaint being made, explaining the finding of the investigation and any actions taken.
- Monthly reports will be delivered to Doncaster Metropolitan Borough Council and quarterly reports to the Noise Sub Committee and Airport Consultative Committee. Also, a digest will be produced for the Community Sub Group. The noise will also be reported in the Annual Report by Robin Hood Airport that is made publicly available.
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